Frequently Asked Questions

FAQs

What is a Ghost Tour?

The San Antonio Ghost Tour is a thrilling walking tour that takes you through some of the city’s most haunted locations. You'll hear spine-chilling stories of ghostly encounters, historic legends, and eerie events tied to San Antonio’s past. Our expert guides will lead you through the shadows, sharing local folklore and paranormal tales.

How long is the tour?

Our tours typically last about 2 hours, depending on the route and number of stops along the way.

Do I need to make a reservation?

Yes, advanced reservations are required. Please book your ghost tour online or call our reservations office at 1-800-407-1704.

Will we actually see ghosts?

While we can’t guarantee a ghostly encounter, many guests have reported strange occurrences, such as cold spots, unexplained sounds, or eerie feelings at some of our stops. Our tours are focused on the history and legends of haunted places, but who knows? You might just experience something paranormal.

What should I wear?

Since the tour involves walking, we recommend wearing comfortable shoes, weather-appropriate clothing, and bringing a light jacket or sweater if it's cool. We walk rain or shine, so come prepared for all conditions!

Is The Tour Appropriate For Children?

The material discussed during the tour includes stories of murders, suicides, and unusual deaths. This might be frightening for some children, so please gauge your child’s tolerance of such subjects and plan accordingly.

Are there any age restrictions?

Our tours are suitable for all ages, but we recommend it for children 12 and older due to the spooky nature of some of the content.

Can I bring my camera?

Absolutely! We encourage you to bring a camera, as many of our guests have captured strange photos or even potential paranormal activity on their devices. Just remember to enjoy the experience without getting too distracted by your phone!

What happens if it rains?

Our tours go on rain or shine!

How do I contact you if I have questions?

You can reach out to us online or call our reservations center to book over the phone at 1-800-407-1704—both contact options are available on our website. Our friendly staff is happy to answer any questions you may have before your tour.

What Time Does The Tour Start?

Our San Antonio Historical Ghost Tour starts at 9:00 p.m.

Do You Give Refunds? What Is Your Cancellation Policy?

All ghost tour tickets are non-refundable, but they are transferable. If you would like to transfer your tour to another date, please notify us 24 hours in advance.

Do You Offer Private Ghost Tours?

Yes, please contact us for details.

Do You Offer Group Rates?

Yes, group rates are available for groups of 10 or more. Contact us to learn more about our special event and group ghost tours.

What Forms Of Payment Do You Accept?

You may pay for your ghost tour with most major credit/debt cards, Apple Pay, and Google Pay online. Checks are not accepted.

Do You Offer A First Responder & Military Discount?

Yes, discounts are available for law enforcement, fire, EMS, emergency dispatchers, and active military with a valid ID.

Do we go inside the locations?

On our walking tours, we do not go inside the locations.

Are pets allowed on tour?

Yes, pets are allowed on our walking tours.

Still have a question?

Send us an email and we will get back to you.